Privacy Policy

This website is operated by Sensation Flowers and Gifts (S.P.S-L.L.C), a company registered under the Rules and Regulations of the Department of Economy and Tourism, Dubai, United Arab Emirates. In this Privacy Policy, the terms “we,” “us,” and “our” refer to Sensation Flowers and Gifts (S.P.S-L.L.C).

Our Commitment to Privacy

We value and respect your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or place an order with us.

Information We Collect

To fulfill orders and enhance your experience, we may collect the following information:

• Full name (customer and recipient)

• Email address

• Billing and delivery addresses

• Contact phone numbers

• Payment details (credit/debit card information)

• Occasion details or personalized messages (where applicable)

How We Use Your Information

We use the information provided by you for the following purposes:

• To process and fulfill your order

• To communicate order updates or delivery details

• To respond to customer service inquiries

• To send promotional offers (only if you opt-in)

• To improve our services and website functionality

Confidentiality and Data Protection

We will never sell, rent, share, or disclose your personal information to third parties except:

• When required for order processing or delivery purposes

• When legally obligated by regulatory authorities

• When you have given explicit consent

Payment Security

All payment transactions on our site are secured through encrypted connections. Credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and track site usage. You can manage cookie preferences through your browser settings.

Jurisdiction and Legal Compliance

Your use of this website and any transaction with Sensation Flowers and Gifts (S.P.S-L.L.C) shall be governed in accordance with the laws of the United Arab Emirates. By using our website, you agree to submit to the exclusive jurisdiction of the UAE courts.

Consent

By using this website or by providing your information, you agree to the terms of this Privacy Policy. You expressly consent to the collection, storage, and use of your personal information as outlined.

Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page. We encourage users to regularly review this policy to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Sensation Flowers and Gifts (S.P.S-L.L.C)
Shop 5, Al Khor Building, Beside Al Talal, Al Rashidya 1, Ajman-UAE
Email: support@sensationflowers.ae
Phone: +971 52 792 5445